FAQ

Frequently Asked Questions


When and where can I pick up my packet?

Packet pick up will be December 3 at William G. White, Jr. Family YMCA. Stay tuned for more details.

How do I register?

Registration is coming soon

Can I register on Race Day?

TBD

Where does the entry fee go?

Once we pay for our race expenses, 100% of all monies netted go back into our community to help fight childhood obesity through various programs.

Do you have an Event Day map?

Click here for a location map.

What is included in the race packet?

All special offers from race sponsors and other info will be included when you pick up your bib in person. This year, you’ll also get your shirt and finisher medal – before you even run!

running-man-woman

Can I volunteer?

Yes! Please email us at mistletoevolunteer@ymcanwnc.org

What type of shirt is included?

We are proud to offer a long sleeve tri-blend cotton shirt. Stay tuned to see the design.

Will you have gear check?

TBD

Where can I park?

Click here for a parking map. Thanks to our community partners for lending us their space for the day!

Is there a Course Map?

Click here for the Half Marathon map, the 5K map, and the Fun Run map.

Where is the start line?

The start line is at the intersection of Clover Street and West End Boulevard (at the official entrance to Hanes Park), about a block from the entrance to the Y.

Are there awards?

Awards will be given out after each race. Estimated awards ceremony (being held in the front parking lot of the Y) start time for 5K is 9:00am and for the Half Marathon is 10:45am. Awards will be given to the Overall top 3 male & females of both the 5K and Half Marathon, as well as Masters awards to the top 3 male and female runners of both the 5K and Half Marathon (runners in the over 40 division). Age division awards: Fun Run – 5-6 and 7-8. 5K – 7 & under, 8-9, 10-11, 12-13, 14-15, 16-19, 20-24, 25-29, 30-34, 35-30, 40-44, 45-40, 50-54, 55-59, 60-64, 65-69, and 70 & over. Half Marathon – 14 & under, 15-19, 20-24, 25-29, 30-34, 35-30, 40-44, 45-40, 50-54, 55-59, 60-64, 65-69, and 70 & over. No duplicate awards will be given. Sorry, we do not ship awards.

mentor-kids

Any other questions?

We can’t wait to see you on race day! If you have any additional questions or need more info, please email us at mistletoe@ymcanwnc.org

What is the Mistletoe cancellation policy?

Refund Policy: Entries are non-refundable and cannot be transferred from person to person.
Cancellation Policy: In the event the race should be canceled for reasons beyond the control of the Race Director or Race Committee (inclement weather or unsafe weather conditions; local, state or national emergency), refunds will not be made, but race packets, including race shirts, will be available at a location to be determined.